Please refer any questions that have to do with database/catalog searching, citation help, finding primary or secondary resources, looking for a general collection, or anything involving more in-depth searching to a Librarian using their contact page.
If a user starts talking to you about getting help with a specific assignment or database, please suggest that they use the chat service.
If there appears to be a scavenger hunt going on, direct all of these questions to a Librarian using the chat service.
Below are some examples of what would be referred to a Librarian:
Circulation Student employees would be expected to answer the following questions: