Research Help for Circulation Students

Please refer any questions that have to do with database/catalog searching, citation help, finding primary or secondary resources, looking for a general collection, or anything involving more in-depth searching to the Research Help desk, across from the Circulation desk.

If a user starts talking to you about getting help with a specific assignment or database, please refer them to the Research Help desk.

If there appears to be a scavenger hunt going on, direct all of these questions to the Research Help desk.

If there is a question about finding something on campus, or locating the contact information of someone working at Ithaca College, direct them to the Research Help desk. 

Below are some examples of what would be referred to the Research Help desk:

• "I have a research project, and I need five scholarly articles."
• "What would be a good database to help me find information for my paper?"
• "Can you help me with citing this book in MLA?"
• "I need primary resources for my assignment, where should I start?"
• "Where is the fiction section?"
• "I need to complete a SWOT analysis for my business class."
• "The book I want is checked out, can you help me find something else?"
• "I have the title of an article, can you tell me if you have it?"
• "Can you help me find an old copy of the Ithacan?"

Circulation Student employees would be expected to answer the following questions:

• Look up the location of a specific book title, NOT article title
• Help students find things on Reserve 
• Help someone create an Interlibrary Loan account 
• Direct a patron to forms and policies on the library website 
• Answer directional questions like where the bathroom is, where the CFE (Center for Faculty Excellence) is located, or where classrooms are